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科学告诉我们我们已经知道的内容,说社交媒体用户发现改变'压力'

打破书呆子!嗯,新闻。爆炸新闻。

推特

每次一次推特或Facebook都会以大量的方式改变他们的布局,每个人都会感到沮丧 - 无论是在变革本身,还是在所有吓坏变化的人。一群研究人员决定研究这种现象,发现有社交媒体网站有助于减轻这种书呆子的愤怒。

Using 1,149 user comments made during the the introduction of Facebook’s Timeline, Pamela Wisniewski and Heng Xu of Penn State’s information sciences and technology department, as well as Yunan Chen from the informatics in University of California Irvine, found that 67 percent of the Facebook users in their study reacted negatively to the changes and felt the transition to be “highly stressful.” Gee, it’s almost like humans cling to the familiar and aren’t good at adapting to new things in an emotionally mature and responsible way, huh?

研究人员还表明,大多数这种负面应对被Facebook推出了变化的特定方式。In the findings they presented today at the Association for Computing Machinery’s Conference on Human Factors in Computing Systems, they pointed out that not only did Facebook introduce too many changes at once and run the risk of confusing their user base, but they also did not provide these users with a place to express their emotions or give feedback. Initially Facebook had a blog post about the changes, but according to Wisniewski, the company closed the blog pretty quickly after, leaving behind a huge vacuum of angry feelings bouncing off of one another.

“如果没有提供更多用户反馈,那不仅有更多的消极性,而且导致消极情绪的许多信息实际上是基于错误信息,”Wisniewski说。“与用户更敏感和共享信息可以阻止一些这种错误信息。”

基本上,如果用户觉得他们被告知并与他们认可的公司有一些余地,他们觉得不太强迫讨论新的服务变化的糟糕费用,无论这些改变如何实际上很糟糕。所有社交媒体网站都需要停止间接提醒他们的用户,他们没有对他们的生活进行控制,并且仅仅是人类意识的恒定反动循环搁浅。这听起来很容易!毕竟,这是互联网的。在这里,让我们找到一些小猫视频,以观看和沉入舒适,可爱的麻木。

(通过Phys.org,图像通过@avontrack在推特上

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